Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Clark

Sarah Clark

September 3, 2025

5  out of  5
rating by Sarah Clark
"They are always there when we have a question and always have an answer everyone is so kind and helpful would recommend this office to everyone!"
Profile photo of sudip adhikari

sudip adhikari

August 26, 2025

5  out of  5
rating by sudip adhikari
"Kathy very responsive and helped me through the process"
We responded:
"Thanks Sudip. We are very fortunate to have Kathy working here with us. She is incredibly helpful to our clients' needs and she is a very hard worker. "
Profile photo of Josh Gray

Josh Gray

August 20, 2025

5  out of  5
rating by Josh Gray
"Great customer service, very reasonable price and fast response time."
Profile photo of Lisa Tutela

Lisa Tutela

August 20, 2025

5  out of  5
rating by Lisa Tutela
"I Love working with the Brandon Semones State Farm team. They are extremely pleasant, very knowledgeable and always willing to spend time with me to answer any questions or concerns. I have been doing business with Brandon Semones State Farm for several years and am very happy with their efficiency and excellent customer service. I highly recommend them"
We responded:
"Thanks Lisa!"
Profile photo of Peter Zuppardo

Peter Zuppardo

August 20, 2025

5  out of  5
rating by Peter Zuppardo
"Brandon and his team are always responsive and kind. I had a great experience."
We responded:
"Thanks Peter. I am glad we have been able to assist you with your insurance needs. We are here to help whenever you need us. "
Profile photo of Andrew Smith

Andrew Smith

August 20, 2025

5  out of  5
rating by Andrew Smith
"Brandon Semones-State Farm has been our insurance provider for many years and the service has always been excellent. We have had all types of policies with them through the years and they are very proactive at making sure we have the coverages that we need."
We responded:
"Thank you Andrew for the kind words and for being such amazing clients over the years. Let us know if you need anything. "
Profile photo of Tammy Higley

Tammy Higley

August 15, 2025

5  out of  5
rating by Tammy Higley
"I have been with Brandon Semones, State Farm office for over 15 years. I recently had to get my own policy for car insurance after a divorce. Ben was a great help and found me an affordable plan. They are very helpful and always look for the best deals for their customers."
We responded:
"Tammy, thanks for being so loyal and I am happy to hear Ben was able to assist you with the changes you needed to make on your policy. "
Profile photo of BUTCH KEITH

BUTCH KEITH

August 14, 2025

5  out of  5
rating by BUTCH KEITH
"Best Agent I’ve ever worked with. Made purchasing a vehicle easy."
Profile photo of Priya Pitre

Priya Pitre

August 14, 2025

5  out of  5
rating by Priya Pitre
"Everyone here was so friendly and helpful, I got my new policy for 25% cheaper in 5 mins! They were able to answer all my questions about drive safe and save, my policy, etc!"
We responded:
"Thanks Priya! Let us know if we can help you with anything. Take care. Brandon"
Profile photo of Karine Johnson

Karine Johnson

August 6, 2025

5  out of  5
rating by Karine Johnson
"My grandfather set me up with State Farm when I got my first car. Never had a single issue. Then later in life I got married and joined my husband’s insurance instead…Geico (🤢). We moved out of the country and no longer needed insurance. Then 5 years later, we came back. This time I chose who we would use for insurance, so I went right back to State Farm. Immediately the customer service is better and I’m talking to someone who is actually IN my town, instead of calling an 800 number. Ben Johnston, thank you for making this process smooth and reminding me how nice it is to be treated like a neighbor. Thanks for explaining my options without making me feel like I was getting a sales pitch for each thing. I hope I never have to use my insurance, but I’m sure glad I’ll have people here locally to help me."
Profile photo of Flory Bierma

Flory Bierma

July 28, 2025

5  out of  5
rating by Flory Bierma
"Rachel was incredibly helpful with updating my insurance. She assisted me over the phone and made the process of moving my policy from my old address to my new one quick and easy - she did all this in under 30 minutes! Great service and very professional."
Profile photo of Zari Davis

Zari Davis

July 23, 2025

5  out of  5
rating by Zari Davis
"After going through a big move from state to state, Ben was very helpful in assisting me with transferring my car and rental insurance plans over the phone. It took a little while to do this over the phone but he was very informative about everything on the policies I wanted, what they would cover, and other policies that would specifically help me. He didn’t try to sell me anything that wouldn’t be useful to me. Even gave me call back once everything went into place. They’re a friendly and informative group!"
Profile photo of Eli Louwagie

Eli Louwagie

July 9, 2025

5  out of  5
rating by Eli Louwagie
"The staff are friendly, helpful, and attentive. Their assistance with insurance questions has been excellent, and I highly recommend working with their office."
We responded:
"Thank you Eli. I am so glad we were able to help you. Let us know if you ever need anything. Brandon"
Profile photo of Walt Lee

Walt Lee

June 27, 2025

5  out of  5
rating by Walt Lee
"They're responsiveness and willingness to answer questions have been great. I haven't had any issues."
We responded:
"Thanks Walt. I am happy to hear you were able to get your questions answered. Feel free to call anytime if you have any other questions. Thanks for trusting us with your insurance needs. Brandon"
Profile photo of Debbie Gordon

Debbie Gordon

June 20, 2025

5  out of  5
rating by Debbie Gordon
"Ben Johnston was so helpful in facilitating the addition of our homeowner’s insurance and the coverage of one additional vehicle to auto coverage already in place with their office. Quotes provided for coverage were timely and the process was seamless. Many thanks Ben for your help and your professionalism."
We responded:
"Thank you so much for your kind words! We're pleased to hear that Ben was able to assist you effectively with your homeowner’s insurance and auto coverage. Providing timely quotes and a seamless experience is our goal, and it’s wonderful to know we met that for you. We appreciate your trust in us and look forward to serving you in the future! If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Louise Sumler

Louise Sumler

May 20, 2025

5  out of  5
rating by Louise Sumler
"Brandon ,has always been supportive of me ,and my insurance needs for many years ,and I appreciate him very much Thank You Brandon ."
We responded:
"Louise, thank you so much for your kind words! We're thrilled to hear that our team has been able to support you with your insurance needs over the years. Your appreciation means a lot to us, and we’re glad to have you as part of our community. If you ever need anything else or have any questions, please don’t hesitate to reach out. Brandon"
Profile photo of James B

James B

May 6, 2025

5  out of  5
rating by James B
"Great agent! Went above and beyond in voicing for me with State Farm and the company doing repairs."
We responded:
"James, thank you for taking the time to share your experience! We're delighted to hear that we were able to advocate for you with State Farm and the repair company. Providing exceptional service is our priority, and your feedback truly motivates us. If you need any further assistance or have questions in the future, please don’t hesitate to reach out! Thanks again, Brandon "
Profile photo of chaitanya chitturi

chaitanya chitturi

May 1, 2025

5  out of  5
rating by chaitanya chitturi
"Very Helpful, Great Communication and reasonable quotes"
We responded:
"Thank you! I am glad we were able to help you save money on your insurance. "
Profile photo of Kelly Avery

Kelly Avery

April 14, 2025

5  out of  5
rating by Kelly Avery
"We were in a bind and had to find a policy within 30 days. We contacted Ben and had the matter resolved before the end of the week. We were happy with the speed and quality of the service. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ben was able to assist you so efficiently and meet your needs in such a tight timeframe. Providing quick and quality service is our top priority, and it's great to know we were able to help you. If you need anything else in the future, please don't hesitate to reach out. Thank you for choosing us!"
Profile photo of Christine Collins

Christine Collins

February 18, 2025

5  out of  5
rating by Christine Collins
"They r good with helpen with problems i had ,like they say Stat Farm is there to help , awesome people to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Poulomi Dey

Poulomi Dey

February 14, 2025

3  out of  5
rating by Poulomi Dey
"The newest review on their page is a year ago. Clearly for the last year somethings have changed. I will be honest when I joined this office's insurance agents, It was equipped with knowledgeable staff. Since the past year it has been tough and I am disgusted with the service since 2024. Since 2023 there has been more than 100% Increase in the insurance of my car, without any change in anything. They Don't pick up calls, extremely difficult to reach cannot give me the info i need. They say the odometer reading should have been reported by a certain date, otherwise there would be a 100% increase in my insurance. Then you should inform me that! Now they are saying they can't change it and I'll have to pay 300$ more for the next six months, because they did not know about the deadline and did not put my odometer reading in time."
We responded:
"Thank you for sharing your feedback with us. We sincerely apologize for the frustration and inconvenience you've experienced. It’s concerning to hear about the increase in your insurance and the challenges you've faced in reaching our team. We strive to provide timely communication and support to our clients, and it seems we fell short in this instance. We are always striving to improve and I have put into place a better system to bring attention to our clients the importance of reporting their odometer readings. So, thank you for your feedback. I am glad we were able to get your State Farm online access resolved which should help with easier communication with your odometer readings in the future. "
Profile photo of nichole caldwell

nichole caldwell

January 31, 2024

5  out of  5
rating by nichole caldwell
"Love this office! Everyone here is exceptionally polite and knowledgeable. They are quick to respond and really have your best interest in mind."
Profile photo of Clarence Wood

Clarence Wood

January 26, 2024

1  out of  5
rating by Clarence Wood
"Don't care for his office"
Profile photo of Donald McLeod

Donald McLeod

September 16, 2023

1  out of  5
rating by Donald McLeod
"The one time I needed State Farm in 42 years and it was... Too bad! The bills on you!"
We responded:
"Mr. McLeod, I am very sorry that your recent loss was not covered by State Farm. I did contact the company and spoke to the management team to appeal their decision for you but was unsuccessful. I am not able to go into the details of the claim and the reasons that the claims team felt they were unable to pay this claim. I am sorry that your claim was not reimbursed and that you are not satisfied with the outcome of this claim. Sincerely, Brandon Semones "
Profile photo of Taylor Everson

Taylor Everson

June 6, 2023

5  out of  5
rating by Taylor Everson
"I have my auto and home insurance policies with these folks. Always available, always IMMEDIATELY helpful, truly always there for me. Always a pleasure to do business with."